Frequently asked questions

What’s the difference between open frame and panel mount?

Open frame is a bare metal chassis you embed into your own enclosure; panel mount seals to a single cutout with an IP65 front. Read the full comparison →

What does IP65 mean?

Dust-tight and protected against water jets — ideal for washdown and dusty plant floors. More on IP ratings →

Do the touch screens work with gloves?

Yes — our projected-capacitive (PCAP) touch works with gloves and in wet conditions. Resistive touch is also available.

What sizes do you offer?

From 7″ to 32″ — 16 sizes, each in rack-mount, open-frame and panel-mount form. Our best sellers are 17.3″, 18.5″, 19″ (5:4 SXGA) and 19″ widescreen.

What’s your warranty and lead time?

Unlimited warranty, in stock and ships fast. Volume and OEM pricing available — request a quote.